In the telecommunications industry, we use our expertise to:

Harness Data

We focus on building the pillars of solid DATA MANAGEMENT foundations utilizing
» Data Architecture & Modeling
» Data Quality
» Data Warehouse/Data Lake
» Data Governance
» Data Integration
» Exploratory Data Analysis
» Data Wrangling
» Metadata Management
» Master Data Management (Single Version of the Truth for Products, People, Organizations, and Addresses)
» ​Data Security
» ​Root Cause Analysis
» ​Correlations

Harvest Value

We use our expertise to HARVEST VALUE using TELECOM ANALYTICS in areas such as:

• Call Data Record Analysis
• Network Traffic Optimization
• Customer Lifetime Value
• Customer Segmentation
• Customer Acquisition and Churn
• Product Analytics
• Sensor Analytics

• Brand Penetration
• Channel Effectiveness
• Promotion Planning
• Social Media Analytics
• Pricing Optimization
• Next Best Action or Offer
• loT Analytics 

Capabilities in other Telecom Analytics areas include

Customer Analytics

• Warranty Analytics
• Propensity Model
• Campaign Design and Optimization
• Cross Sell/Up Sell
• Profitability and LTV Modeling
• Web Analytics

​Process and Operations

• Product Quality
• Product Repair
• Shipment Errors
• Channel Optimization
• Revenue Management
• HR Analytics
• Call Center Analytics
• IT Help desk Analytics
• Infrastructure Optimization

 Marketing Analytics

• Consumer and Market Trend
• Market Basket Analysis
• Choice Behavior
• Advertising Recall
• Market Mix Models
• Pricing, Promotion and Revenue
• Store Space Optimization
• Demand Forecasting
• Store Planogram Services

Financial Analytics

• Portfolio Performance Analysis
• Ratio Analysis
• Risk, Liabilities Models
• Marketing Models
• Fraud Detection
• Collections Models
• Forecasting
• Pricing Analysis
• Warranty Analytics

Horizontal Analytics (across industries)

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Marketing Analytics

Areas include improving customer acquisition and reducing churn, optimizing brand across channels, promotion planning, cross and up sell opportunities, and 360 degrees view of customer.

Vertical Divider

Social Media Analytics

Areas include improving customer acquisition and reducing churn across social media platform, optimizing brand, promotion planning, cross and up sell opportunities, and 360 degrees view of customer, new product introduction, A/B Testing, and customer service.

Vertical Divider

HR Analytics

Areas include employee churn reduction, surveys, healthcare benefits assessment, employee management, and talent management solutions.

Vertical Divider

Operations Analytics

Areas include improving efficiency, optimal triaging of resources, skills, and workflow demand, infrastructure optimization, removing silos, reducing risks, and eliminating fraud, waste, and abuse.

Training

Client Speak

SUCCESS STORIES

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​Past Clients: AT&T, Verizon, and TATA Teleservices​