The Property & Casualty Insurance Companies are generally divided into Personal & Commercial Lines. We provide capabilities across different departments such as claims, marketing, SIU, underwriting, pricing, actuary, customer support, operations, finance, and HR.

Harness Data

We focus on building the pillars of solid DATA MANAGEMENT foundations utilizing
» Data Architecture & Modeling
» Data Quality
» Data Warehouse/Data Lake
» Data Governance
» Data Integration
» Exploratory Data Analysis
» Data Wrangling
» Metadata Management
» Master Data Management (Single Version of the Truth for Products, People, Organizations, and Addresses)
» ​Data Security
» ​Root Cause Analysis
» ​Correlations

Harvest Value

We use our expertise to HARVEST VALUE using INSURANCE ANALYTICS in areas such as:
  • Telematics
  • Underwriting Operations
  • Loss Projection & Reserves
  • CAT modeling
  • Sentiment Analysis
  • Agent Operations
  • Exploratory Data Analysis
  • Enterprise Data Strategy
  • Life (Prospect to Customer) Application Process Optimization
  • Claims Operations Analyst
  • Claims Fraud Detection
  • Claims Cycle Optimization
  • Marketing Analytics
  • Risk Analysis
  • Contact Center Operations
  • Distribution Analytics
  • Digitization of Assets

Capabilities in other Insurance Analytics areas include

Customer Acquisition
  • Campaign Management
  • Market Channel Analysis
  • Agent and Sales Force Development Analysis
  • Incentive and commission analysis
  • Channel Profitablity Analysis
  • Customer Profile Analysis
  • Customer Profitability Analysis
Claims Management
  • Prioritizing Claims
  • Scoring of Claims Vendors
  • Advance Loss Warning Systems
  • Subrogation/Litigation Management
  • Calculating Loss Reserve
  • Claims Fraud Detection
  • Adjuster Appointment
​Distribution and Customer Acquisition
  • Web Analytics
  • Segmentation and Profiling
  • Acquisition Model
  • Closure Cycle
  • Channel Effectiveness
  • Response Model​
  • Sales Reporting
​Policy Issuing and Servicing
  • Segmentation
  • Revenue Forecast Model
  • Lapsation Model
  • Revival Profitability Model
  • Collection Model
  • Payment Behavior
CRM and Marketing
  • Cross Sell/Up Sell
  • Campaign Analysis
  • Channel Profitability
  • Marketing Analytics
  • Customer Survey
  • Sentiment Analysis
  • Retention Model
  • Life time value
  • Consumer and Market Trend
  • Choice Behavior
  • Advertising Recall
  • Market Mix Models
  • Pricing, Promotion and Revenue
  • Demand Forecasting​
Underwriting
  • Product Pricing
  • Risk Assessment
  • Portfolio Risk Management
  • Premium Trend Analysis
  • Insurance Scoring of Customers
  • Analysis of referral cases
  • Risk Based-Reserve Requirement Analysis
Customer Management
  • Attrition/Retention Prediction
  • Life Time Value Analytics
  • Customer Segmentation Analysis
  • Call Center Analytics
  • Web Analytics
  • Cross Sell Analysis
Actuarial/Product Development
  • Gap Analysis
  • Identification Analysis
  • Pricing/Price Elasticity
  • Cross Elasticity
  • Competitiveness/Competitive Intelligence
 Underwriting
  • Segmentation
  • Profitability
  • Portfolio Risk Management
  • Relationship U/W
  • Product Acceptability
Claims
  • Fraud
  • Claim Severity Estimation
  • Claims Data Mart
  • Agency Relationship
  • Recurring Claim
  • Reserve Requirement
  • Call Center Analytics
  • Speech Analytics
Corporate and Operations
  • Workers Comp Audit
  • HR Analytics
  • IT Help desk Analytics
  • Infrastructure Optimization
  • Infrastructure Performance and Capacity
  • Process Modeling
  • Product Evaluation
Financial Analytics
  • Portfolio Performance Analysis
  • Ratio Analysis
  • Risk, Liabilities Models​

Horizontal Analytics (across industries)

Marketing Analytics

Areas include improving customer acquisition and reducing churn, optimizing brand across channels, promotion planning, cross and up sell opportunities, and 360 degrees view of customer.
Vertical Divider

Social Media Analytics

Areas include improving customer acquisition and reducing churn across social media platform, optimizing brand, promotion planning, cross and up sell opportunities, and 360 degrees view of customer, new product introduction, A/B Testing, and customer service.
Vertical Divider

HR Analytics

Areas include employee churn reduction, surveys, healthcare benefits assessment, employee management, and talent management solutions.
Vertical Divider

Operations Analytics

Areas include improving efficiency, optimal triaging of resources, skills, and workflow demand, infrastructure optimization, removing silos, reducing risks, and eliminating fraud, waste, and abuse.​
Additionally, we provide an Introductory Insurance Analytics Online Course.

Whitepaper: ​A Dozen Ways Insurers Can Leverage Big Data to Extract Business Value

Patent: Insurance Claims Processing using NLP

​Past Clients: AEGON (UK), AIG, Allianz, AXA (USA), Large Insurance Provider & Benefits Advisor in Texas, AXA (UK), Aviva (UK), Chubb, CNA, Farmers Insurance, GenRe, The Hartford, Liberty Mutual, London Life (GWL), State Farm, SwissRe, TransAmerica, UniMed Direct, and USAA

© 2015-22 Analytics Advisory Group, LLC. All Rights Reserved.