In the Retail industry, whether it is supply chain, promotion planning, understanding customer behavior, amplifying brands, store layout, or e-retailing, we help customers increase revenue and reduce cost across channels.

Harness Data

We focus on building the pillars of solid DATA MANAGEMENT foundations utilizing
» Data Architecture & Modeling
» Data Quality
» Data Warehouse/Data Lake
» Data Governance
» Data Integration
» Exploratory Data Analysis
» Data Wrangling
» Metadata Management
» Master Data Management (Single Version of the Truth for Products, People, Organizations, and Addresses)
» ​Data Security
» ​Root Cause Analysis
» ​Correlations

Harvest Value

We use our expertise to HARVEST VALUE using RETAIL ANALYTICS in areas such as:

• Market Basket Analysis

• Brand Penetration
• Channel Effectiveness
• Promotion Planning
• Supply Chain Analytics
• Social Media/Web Analytics
• Pricing Optimization

• Assortment and Merchandise Planning
• Store Layout
• Store Clustering
• Customer Lifetime Value
• Customer Segmentation
• Customer Acquisition and Churn
• Financial Analytics

Capabilities in other Retail Analytics areas include

Marketing Analytics

• Consumer and Market Trend
• Market Basket Analysis
• Choice Behavior
• Advertising Recall
• Market Mix Models
• Pricing, Promotion and Revenue
• Space Optimization
• Demand Forecasting
• Planogram Services

Financial Analytics

• Portfolio Performance Analysis
• Ratio Analysis
• Risk, Liabilities Models
• Marketing Models
• Fraud Detection
• Collections Models
• Forecasting
• Pricing Analysis
• Warranty Analytics

Process and Operations

• Product Quality
• Product Repair
• Shipment Errors
• Channel Optimization
• Revenue Management
• HR Analytics
• Call Center Analytics
• IT Help desk Analytics
• Infrastructure Optimization

Customer Analytics

• Warranty Analytics
• Propensity Model
• Campaign Design and Optimization
• Cross Sell/Up Sell
• Profitability and CLTV Modeling
• Web Analytics

Others

• Infrastructure Performance and Capacity
• Speech Analytics
• Real Time Monitoring
• Store Performance

Horizontal Analytics (across industries)

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Marketing Analytics

Areas include improving customer acquisition and reducing churn, optimizing brand across channels, promotion planning, cross and up sell opportunities, and 360 degrees view of customer.

Vertical Divider

Social Media Analytics

Areas include improving customer acquisition and reducing churn across social media platform, optimizing brand, promotion planning, cross and up sell opportunities, and 360 degrees view of customer, new product introduction, A/B Testing, and customer service.

Vertical Divider

HR Analytics

Areas include employee churn reduction, surveys, healthcare benefits assessment, employee management, and talent management solutions.

Vertical Divider

Operations Analytics

Areas include improving efficiency, optimal triaging of resources, skills, and workflow demand, infrastructure optimization, removing silos, reducing risks, and eliminating fraud, waste, and abuse.

TRAINING

Additionally, we provide an Introductory Retail Analytics (How to Increase Cross and Up Sell) Online Workshop.

Client Speak

SUCCESS STORIES

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​Past Clients: Best Buy, Delhaize Group (Food Lion, Delhaize, Hannaford Brothers), H.E.B., JC Penney, Limited Brands, Lowes, Rite Aid, Roundy’s, Walgreens, ToysRUs, and Whole Foods.